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Personalized Training Sessions

Extended one-on-one onboarding with a Thrive expert

Sean Staicer avatar
Written by Sean Staicer
Updated over a week ago

For users who need specialized attention, Thrive offers one-on-one training sessions with an expert. Otherwise, check out a full guided tour of the app here!

What is it?

A Personal Training Session is a video conferencing session with a Thrive expert. They will help you get your account set up and acquaint you with all the tools Thrive has to offer.

We encourage you to invite your team so that you condense the amount of time it takes to learn our software and focus on growing your business.

What's included?

  • Discussion around your business goals and how Thrive can help you achieve them.

  • Connect your business processes to features in Thrive to maximize the amount of time you save and the sales you make while keeping costs down.

  • Get a recording of your session for future reference. 

  • Dedicated Q&A to make sure you have all questions answered specifically for your account.

What's NOT included?

  • Thrive will not build any inventory "from scratch". 

  • Thrive will not import a spreadsheet on a user's behalf.

  • Thrive does not create Bundles, only examples during the call. 

  • This is a one-time service. If a new batch of inventory needs to be uploaded later on, after the session, we will assist users to do it themselves. The initial setup is one-time only. 

  • The one-time charge for a Personal Training Session is not refundable if an attendee decides not to continue with Thrive services.

How much is it?

Personal Training Sessions are billed ahead of time. This is a one-time fee, paid prior to the session, apart from any monthly subscription charges.

Please use the chat bubble at the bottom right of your screen to contact us and get a quote for your training service.

How do I set it up?

Just start a chat with us to learn more and set up a time!

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