Inventory tracking controls whether Thrive records quantity changes for a product. By default, tracking is turned ON for all products, meaning Thrive keeps track of how many units you have in stock.

For most physical products, you should keep tracking enabled. However, you can disable tracking for services or non-inventory items that don't have physical stock quantities.

When adding inventory information to the Inventory section within the Product Details Page, you'll see the option to toggle tracking on/off.

Note: You may need to click into edit mode to toggle this setting on/off.

Integration Limitations: This setting does not sync to Clover.

When you turn off inventory tracking for a product, Thrive stops recording quantity changes for that item.

Products won't appear on inventory reports: Items with tracking disabled are excluded from inventory reports since they don't have tracked quantities.

No automatic inventory changes: Thrive will not automatically deduct quantities when the product sells or add quantities when you receive inventory.

Quantities won't go negative: With tracking disabled, quantities are not endlessly deducted. This prevents products from showing incorrect negative quantities.

Products can remain available for sale: The product still appears at your point of sale and in Sales Reports, it just won't show a quantity on hand.

Set default costs before selling: Make sure to set your default cost for products with tracking disabled before they sell. Costs cannot be added to sales reports retroactively for items with inventory tracking disabled.

Deleting affects historical reports: If you delete a product with tracking disabled specifically, it will be removed from your historical reports.

Turning tracking OFF is good for things like oil changes, haircuts, massages, appointments, and any other kind of service or non-inventory item.

None of those examples have a set number on the shelf, but we still want to be able to sell them to customers.