Access the Tax Rates page directly from the side menu under Catalog or from the Products page (and click the Tax Rates tab).
Create a tax rate
To create a new tax, simply click on the Create Tax Rate button at the top of the page, then enter the name and percentage. Thrive allows for up to five numbers after the decimal. Then select the locations to which the rate applies.
Enabling a tax rate will make that tax rate available at the selected locations.
You can always edit a tax rate by clicking on the name in the Tax Rates tab.
Value-Added Tax (VAT)
VAT (sometimes called GST) enables tax rates to be calculated as part of the prices of your Products. In other words, the prices of your Products will include taxes when VAT is selected. (This option is rarely used in the US).
Setting up for e-commerce
When it comes to your e-commerce integration, your tax rates must be managed directly in that particular integration. Thrive will not push rates out to your e-commerce integrations or have any effect on the rate charged when someone checks out on your site (or a Shopify POS). This is especially true since taxes are dependent on the location of the buyer and their local tax rates.
Here are links to get you started when setting up your tax rates in BigCommerce, Google for Retail, Shopify, and WooCommerce.
Things to Note:
Taxes are enabled by default when creating a Product.
Tax rates created in Thrive are not pushed to e-commerce integrations (those will have their own way of calculating taxes).
Dollar-amount tax rates are only compatible with Clover
Tax rates can be deleted directly in Thrive. Warning: This WILL affect your POS if the rate is syncing. Here's a video explanation 🎥 from the team with more detail.
Tax totals on the Sales Report are reported by the point-of-sale provider on a sale-by-sale basis. The Sales Report shows what was actually collected.
Once the Tax Rate is created you can Apply Tax Rates in Bulk
Value-Added Tax (VAT) is rarely used in the US and not recommended for US users. Learn More