Alerts will let you know when inventory is running low.

We've created condition-based alerts in Thrive. When you create an alert, you tell Thrive, "Please alert me when a Product meets these conditions." You'll receive email notifications when products drop below your specified threshold.

When you get an alert, you can reorder those products and always stay stocked!

Alerts are included with Starter plans and above.

Chat with us for a free 14-day trial to see if the Starter Plan is right for you.

Creating an Alert

To create a new alert:

Click the profile icon in the bottom left corner of your account
Click the Alert Subscriptions tab
Click the "Create an Alert" button

Setting Up Your Alert Conditions

Step 1: Name your Alert. Give your alert a descriptive name. Clear labeling helps you manage inventory more effectively.

Step 2: Set your First Condition: Choose one of these options:

Quantity - is less than or equal to - This is the 'magic number' triggering the alert.
Days of Stock Remaining - Thrive estimates how many days remain until you sell your last unit based on the Stock Forecast Report. (Professional and Elite plans only)

Step 3: Add a filtering condition: Add at least one more condition to specify which products the alert applies to, such as Category or Product Name. Double-check your spelling to ensure the alert works correctly.

See for yourself:

How Alert Notifications Work

We'll notify you via email once alerts trigger. You'll receive regular emails when a product dips below your alert level.

How Alerts Trigger:

When you first create an alert: Products that already match your alert conditions will NOT trigger a notification immediately. This prevents your inbox from being flooded with alerts when you first set up the alert.

After the alert creation, if a product stays below the alert threshold, it will never trigger a notification.

Alerts do trigger:

If a product goes above the alert level and returns below the threshold, it will trigger a notification.
If a product has no inventory, and inventory is added, and is below the threshold, it will trigger a notification

Currently, emails are the only way to receive external notifications about alerts, but we are exploring added options such as SMS or push notifications via a mobile app.

Things to Know:

Alerts are specific to individual users. Different users can set up different alerts. Reorder points are universal and are the same for everyone on the account.
If a product is running low when the alert is set, an email will not be sent immediately—not until the product hits the alert level again.
Alerts can take up to 30 minutes to go into effect.

Alerts vs. Reorder Points

Both alerts and reorder points help you manage low inventory, but they serve different purposes:

Alerts: Notify you when products drop below a threshold. Alerts are user-specific and meant for urgent action—they tell you it's time to reorder now.

Reorder Points: Define the inventory level where you should start planning to reorder. Reorder points are universal across your account and visible to all users.

Think of reorder points as your planning threshold and alerts as your action threshold.