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Barcode Scanner Mobile App

Using the mobile app to receive and reconcile inventory quantities

Joe Barlow avatar
Written by Joe Barlow
Updated today

⚠️ The Barcode Scanner mobile app is outdated and may not download on newer software or devices. ⚠️

The Barcode Scanner mobile app allows you to quickly scan visual barcodes to find products and update quantities using your device's camera, as shown here:

For inventory counts and reconciliations, we recommend using our Stocktakes function.

For receiving inventory, here are the other options we have to offer.


Using the Barcode Scanner App

First, log in to your Thrive account and select your location:


Next, use the magnifying glass to search by SKU or Barcode. Use the scan icon to use your device's camera to scan a visual barcode.


Select a product, you can select either Reconciliation or Receiving

  • Reconciliation Mode is the 'Edit' option in Thrive. You can change the existing quantity to a new number.

  • Receiving Mode is used for adding quantities to the existing stock. You can use negative numbers to deduct (e.g. -5 to deduct 5 units). Learn more

Enter custom notes and select a reason for the update. The updates are also linked to the user account who downloaded the app to make the change: 


The change will be entered into Thrive and pushed out to your point of sale immediately.


FAQs

"What if I have multiple people helping count my inventory (with one or multiple barcode scanners)?"

If you have multiple scanners, you'll want to use one scanner per Stocktake. We recommend separating your inventory into multiple Stocktakes. For each Stocktake, you can open it on your device (computer or laptop) and start scanning/counting with its connected barcode scanner.

  • PRO TIP: Use only one scanner per Stocktake/device. Multiple scanners working on the same device or Stocktake can throw off your numbers.

For our Barcode Scanner Mobile App, we recommend that only one person is making updates to a product at a time. Multiple people can be using the Barcode Scanner app simultaneously, which can cause confusion since any number entered will update the total count for the location. This is not an ideal option if you have inventory in different areas of the store since it will be hard to get an accurate count.

If you have multiple people using the Barcode Scanner app, we recommend each person use their device and sign in with their Thrive credentials.

"Can I use the app for my physical inventory count?"

This method is generally not recommended for users with large accounts since you'll be updating live quantities now, and there is a buffer between you and your live inventory.

With the other steps, you have to input a count for a product, but then you submit it all at once. With the Barcode Scanner Mobile App, you'll submit a live count with each product adjustment.

Learn about the recommended tools for Physical Inventory Counts here.

"Where do I see the changed items once my counts are submitted?"

If the discrepancies are entered via Spreadsheet Bulk Upload or Barcode Scanner Mobile App, the changed will be on the Inventory Change Report. In this report, you'll see the discrepancies in the "Added" and "Removed" columns of the report. Be mindful of the time range in which you run the report so as not to include sales deductions.


Things to Note:

  • This app will only locate products that already have a SKU or Barcode assigned.

  • You cannot assign a SKU or Barcode to a product using the Barcode Scanner Mobile App.

  • The app does NOT count towards the single session login enforcement.

  • All changes made in the Barcode Scanner Mobile App will be credited to the User Account that is logged into the mobile app.

  • A User who has been removed will lose access to manage inventory via the app.

  • When receiving inventory, the Cost field will only apply to the Lot being received. Learn more

  • Thrive can be accessed from any device via the web browser at thrivemetrics.com. The interface is the same, but does adjust depending on screen size (we recommend at least a 7-inch sized screen)


Download the Barcode Scanner App!

⚠️ The Barcode Scanner mobile app is outdated and may not download on newer software or devices. ⚠️

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