Subcategories are created and managed on the Categories page in Thrive.
For regular category help, click here. Otherwise, keep reading!
Important things to know:
ONLY WooCommerce, BigCommerce & Square users will actually see subcategories used on the provider end.
Any other merchant account integration provider will just see the lowest subcategory pushed to the point of sale/web store.
When filtering by category, only the exact category is used in a report or pop-up window.
For example, when filtering a report for "Apparel," it will only show items assigned directly to Apparel. It will not include subcategory sales of "Shirts" or "Pants."
To see a report with multiple subcategories, select each individually in your filter.
Parent Categories
To make a category a subcategory, all you have to do is open it up and assign it a "parent" category.
Parent categories allow for more advanced e-commerce navigation and more flexible reporting.
The hierarchy goes:
Parent Category
Subcategory
A subcategory can also be set as a parent if you want to create a further delineation:
Parent Category
Subcategory
Sub-Subcategory (just by making the category above into a parent)
Create a Subcategory
Click on an existing category, or create a new one on the Categories page. At the bottom of the specific category page, you'll find a section to add a parent category, as highlighted here:
In the above example, we are in the existing "Shirts" category, and we want to make it a subcategory to "Apparel" (making Apparel the parent category).
Type the desired parent category name into the text box, select it, and then hit "Save."
Once a parent category is successfully applied, it will be visible under the subcategory as shown here:
Category chains are not limited, so you can establish as many layers as you need!