A Location in Thrive is a separate pool of inventory.
Quantity changes at one location will NOT update inventory at another location.
Understanding your locations in Thrive is an integral part of correctly setting up, maintaining, and ensuring an accurate inventory. In this article, we'll cover everything from what a location is, to creating a new one, mapping your sales integrations, cloning, warehouses, and deleting unnecessary locations.
To see your current Locations, click on the gear icon (on the left sidebar) to get to your Settings. "Locations & Integrations" is the first tab you'll see.
All your locations and their corresponding integrations are listed on this page.
Each location is a separate pool of inventory.
Each sales integration supports an unlimited number of POS devices. (So if you have six registers at one location, no worries.)
Sales Integrations are platforms like BigCommerce, Clover, Shopify, Square, WooCommerce. Sales Channels are specific setups within those platforms (e.g., Clover at a location).
Creating a Location
To create a new location, click the Create A Location button on the Locations & Integrations page.
Name your location. You can always edit location information later on by clicking on the location name.
Add a phone number
Set your timezone. This is a crucial step so you can see accurate numbers in your reports.
Choose your Internal Transfer Setting
Choose your Internal Transfer Setting
Option Disabled (Off)
Disabled (or "Off") is the default behavior and the one that works best for most businesses. The inventory received for an internal transfer has the same cost of goods (COGS) as the COGS at the sending location.
Option Enabled (On)
If this toggle is enabled, the inventory received for an internal transfer takes on the default cost of the receiving location.
IMPORTANT: If the toggle is enabled and you adjust the cost of goods at the receiving location after you have partially received a transfer, the inventory received after the cost of goods adjustment will take on the new, updated cost of goods.
Once you're done, hit "Save" and you will have created a new, empty location in Thrive.
To add inventory to the new location, choose from one of the following options:
Connect a Sales Integration (Clover, Shopify, etc.) and import the inventory info into Thrive from the integration.
Create new products in Thrive at that location.
Clone the inventory information from an existing Thrive location.
If any of those options don't make sense, or you have questions, contact us and we can assist further!
NOTE: A location without a sales integration will be considered a "warehouse" location. At a warehouse location, you can track, manually adjust, and transfer products to other locations.
Mapping (Shopify and Square users)
When connecting Shopify or Square integrations, a process called "mapping" is required.
Mapping is simply choosing which integration corresponds to which location. For more information on location mapping, check out this article:
Cloning a Location
The cloning process means taking the inventory that exists at one location and replicating it for a second location. To read more about the process, click here:
Warehouse Locations
Many businesses have a standalone warehouse, off-site storage, backroom, or pantry used to run their business.
Manage that particular inventory separately from the other location's inventory and transfer quantities between locations when necessary by using Thrive. Learn more about warehouses here:
Deleting a Location
Locations (with no integrations connected to them) can be deleted. Simply click on the location name and then the red trash can at the bottom of the screen.
If there is an integration connected to the location you want to delete, you will first need to re-map the sales integration (Shopify and Square) or remove it with the help of the Customer Care Team.
Deleting a location will not delete any products, but all product associations and quantities at your location will be lost along with invoices and purchase orders. Before deleting the location, make sure you have a backup (if needed) and a saved copy of your inventory report!