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Managing product availability (Old Experience)

Choose which integrations your products are sold.

Written by Chris
Updated yesterday

Product availability controls where your products appear: at which physical locations and on which sales channels. You can enable products at some locations or integrations while keeping them disabled at others.

This guide explains how to control product availability for complex catalog setups, such as making products available in-store but not online.


Common Example: In-store Only Product

From the Edit Products page, we'd want to navigate to the "Locations" tab and scroll down to the Locations section, as shown here:

Let's focus on the Cap Hill location for this example. Right now, the product (Active Bar) is available at the Cap Hill location, Square (in-store POS), and BigCommerce (website).

As mentioned, we want to ensure the product is available in-store but not on our website.

To do that, we'd need to have:

  • Cap Hill location toggled 'On' βœ…

  • Square (in-store POS) toggled 'On' βœ…

  • BigCommerce (website) toggled 'Off' β›”

In Thrive, that would look like this example in our Cap Hill location:

You can see that the Cap Hill location and the Square integration are both toggled 'On.'

We toggled the BigCommerce integration 'Off' to ensure the product was not being pushed to our website.

Then we hit 'Save,' and we're finished!


Managing products in bulk

Generate an Edit Products bulk upload spreadsheet to enable and disable products for specific integrations in bulk.

Once the spreadsheet is generated, use the corresponding columns to enable/disable certain integrations. When editing this sheet, you'll want to use the white columns. The grey columns are where the product is currently assigned.


Things to Note:

  • Disabling a product from an integration in Thrive will delete the product from that integration

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