This information is specific to Square Hybrid Sync Accounts, for more information on Thrive's traditional product page, click here.
The Products Page is your central hub for viewing all product-level information in Thrive. While this page is primarily read-only (as product details are managed through Square), it is an essential tool for monitoring your catalog.
The Products Page is accessible through the Catalog option from the left-hand navigation menu. Easily navigate between the Products, Variants, and Bin Pages using the tabs on the top right.
Customizing your Products Page
The Products page is highly customizable, allowing you to focus on the details that matter the most.
You can add or remove columns using the Manage Columns icon, and easily resize or rearrange them to create the view that works best for you.
Available Columns include:
Product Name
Categories
Vendors
Locations
Attributes
Modifiers
Sales Channels
Dimensions*
Weight*
Google Product Category*
Taxes
Description
Notes**
Sync Active
Date Created
Date Updated
*Shipping fields such as Dimensions and Weight will need to be managed in your integrations.
**Internal Notes are not available for Square Hybrid Sync accounts at this time.
Filters are also available to refine the list to view specific product data.
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Available Filters include:
Bundles*
Locations
Sales Integrations
Sales Channels
Product Sync Status
Variant Count
Images
Attributes
Modifiers
Shippable**
Longest Dimension**
Product Created
Total Quantity
Categories
Taxes
Vendors
Purchase Orders & Internal Transfers
*Bundles are managed in Square, Thrive does not receive bundle composition information, only product details and inventory counts.
**Shipping fields, such as Dimensions and Weight, will need to be managed in your integrations and are not available as a filter in Thrive for Square Hybrid accounts.
Sync Trouble?
The Products Page includes options to troubleshoot syncing:
Sync to Sales Channels: Imports the latest product details from Square and reconciles inventory levels between Thrive and Square. Pushes out this data to Shopify.
Reconcile Inventory Levels: Use this if your product details are correct, but inventory quantities don’t match. This task will verify inventory levels between Thrive and Square, reconcile any discrepancies, and then update the counts in Shopify.
Before attempting the above tasks, it is recommended to follow the troubleshooting steps provided here.
Things to Note:
Square manages product details. Any attempt to create or edit products will redirect you to your Square Dashboard.