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Our Help Center is available 24/7 and packed with step-by-step guides and tips to get you back on track fast.
Still need assistance? Reach out through email at
Thrivecstore-support@thrivemetrics.com, and our team will get back to you within 1 business day
When you contact us, please include:
Your name
Company name
MID (Merchant ID)*
A short description of your question or issue
*The MID we need is found on the page below in Clover: https://www.clover.com/setupapp/user/merchants/
We are looking for the MID in the 'MERCHANT' column that is under your business name. The MID we need is a series of numbers and letters.
Note: Attach any screenshots or short videos showing the issue if possible so we can resolve your issue quickly!