Thrive

Hi 👋  We're glad you've decided to give Thrive a try. 

Here are a few tips to help you get started using our service:

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1. Take our quick course on Getting Started

Learn the ropes with this <a href="https://help.shopventory.com/en/collections/4019972-course-1-getting-started" rel="nofollow noopener noreferrer" target="_blank">Getting Started course</a>.

- Contains six videos, pro tips, and questions to test your knowledge.

Great for beginners but also for seasoned pros to learn the ins and outs of Thrive.

- Learn the ropes with this <a href="https://help.shopventory.com/en/collections/4019972-course-1-getting-started" rel="nofollow noopener noreferrer" target="_blank">Getting Started course</a>.
 - Contains six videos, pro tips, and questions to test your knowledge.
- Great for beginners but also for seasoned pros to learn the ins and outs of Thrive.
 
 Head there now and get going:
 
 Thrive University

2. Stop using your point of sale provider's inventory app 

All inventory changes should now be done exclusively in Thrive.

Changes made in Thrive will automatically be reflected in your point of sale.

Updating quantities in your provider's (Clover, Square, etc.) system can lead to inventory discrepancies. <a href="https://help.thrivemetrics.com/en/articles/628828-how-thrive-syncs">Learn more</a>

- All inventory changes should now be done exclusively in Thrive.
- Changes made in Thrive will automatically be reflected in your point of sale.
- Updating quantities in your provider's (Clover, Square, etc.) system can lead to inventory discrepancies. <a href="https://help.thrivemetrics.com/en/articles/628828-how-thrive-syncs">Learn more</a>

Ringing up customers is exactly the same as it was before.

Sales at the point of sale are automatically reported back to Thrive to deduct quantities and put together reports.

- Ringing up customers is exactly the same as it was before.
- Sales at the point of sale are automatically reported back to Thrive to deduct quantities and put together reports.

4. Enjoy your full-feature 14-day free trial

The average merchant ends up saving 6+ payroll hours per week using Thrive.

Thrive is a monthly (or yearly) subscription. 

No contracts. No commitments. No kidding!

- The average merchant ends up saving 6+ payroll hours per week using Thrive.
- Thrive is a monthly (or yearly) subscription. 
- No contracts. No commitments. No kidding!

Live Customer Support is available through chat or email from 9 a.m. to 7 p.m. Eastern (6 a.m. to 4 p.m. Pacific) Monday through Friday.

Support is available in English and Español. Other languages are welcome to write in, but we will rely on Google Translate™ for correspondence.

The quickest way to reach us is through chat or email (<a href="mailto:help@thrivemetrics.com" rel="nofollow noopener noreferrer" target="_blank">help@thrivemetrics.com</a>), but we can also provide a phone call support if provided for trialers through one of our <a href="https://thrivemetrics.com/onboarding-plans/" rel="nofollow noopener noreferrer" target="_blank">onboarding packages</a>.

We answer every question you send, but it may be quicker to look it up in our 24-Hour Help Section at <a href="https://help.thrivemetrics.com/en/">help.thrivemetrics.com</a> (you're there now).

Schedule a <a href="https://thrivemetrics.com/professional-services/?utm_source=helpcenter&amp;utm_medium=organic&amp;utm_campaign=Pro+Services&amp;utm_id=UTM&amp;utm_content=ps9" rel="nofollow noopener noreferrer" target="_blank">Personal Training Session</a> with a Thrive expert for personalized training.

- Live Customer Support is available through chat or email from 9 a.m. to 7 p.m. Eastern (6 a.m. to 4 p.m. Pacific) Monday through Friday.
- Support is available in English and Español. Other languages are welcome to write in, but we will rely on Google Translate™ for correspondence.
- The quickest way to reach us is through chat or email (<a href="mailto:help@thrivemetrics.com" rel="nofollow noopener noreferrer" target="_blank">help@thrivemetrics.com</a>), but we can also provide a phone call support if provided for trialers through one of our <a href="https://thrivemetrics.com/onboarding-plans/" rel="nofollow noopener noreferrer" target="_blank">onboarding packages</a>.
- We answer every question you send, but it may be quicker to look it up in our 24-Hour Help Section at <a href="https://help.thrivemetrics.com/en/">help.thrivemetrics.com</a> (you're there now).
- Schedule a <a href="https://thrivemetrics.com/professional-services/?utm_source=helpcenter&amp;utm_medium=organic&amp;utm_campaign=Pro+Services&amp;utm_id=UTM&amp;utm_content=ps9" rel="nofollow noopener noreferrer" target="_blank">Personal Training Session</a> with a Thrive expert for personalized training.

For more step-by-step instructions on getting started, be sure to check out and download our online checklist:

Stick it where it's visible to make sure everyone on the ​team is (literally) on the same page!

If you have questions, just click the chat icon in the bottom right-hand corner to start a conversation or <a href="https://thrivemetrics.com/contact-us/" rel="nofollow noopener noreferrer" target="_blank">click here to send us an email</a>. Your feedback is also more than welcome!

Read the next article here: <a href="https://help.thrivemetrics.com/en/articles/474880-now-what">Now What?</a> ​

Getting Started with Thrive

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Getting Started with Thrive

1. Take our quick course on Getting Started

2. Stop using your point of sale provider's inventory app

3. Nothing changes in the sales process

4. Enjoy your full-feature 14-day free trial

5. We're here to help

Thanks for trying Thrive!