Welcome aboard!

While each role can be different, there are some basic features you can use to maximize your experience with Thrive.

Here’s your New User Checklist to get you started:

Ensure your name and timezone are correct on your user profile. Add a photo to confirm you’re logged in with your credentials easily.

Make the Home page your own by choosing the widgets and metrics relevant to your role.

You can use the bulletin board for team announcements or personal reminders.

All inventory changes should now be done exclusively in Thrive. Changes made in Thrive will automatically be reflected in your point of sale.

Updating quantities in your provider's (Clover, Square, etc.) system can lead to inventory discrepancies. Learn more

Ringing up customers is the same as it was before. Sales at the point of sale are automatically reported to Thrive to deduct quantities and compile reports.

Visit Thrive University to find courses relevant to your role. There might be new strategies and insights to help you improve your workflow.

The video tour provides a comprehensive overview of the platform, covering all the features to ensure you get the most out of Thrive:

The Scan app is perfect for quick look-ups when you’re away from your computer or POS.

You can opt into automatic emails and set up alerts, reorder points, and specific reports (available on the Professional Plan and above) to be emailed to you automatically.

You can bookmark our changelog to stay informed about updates and new features.

Remember, the Help Center is available to assist you. If you have any questions or feedback, contact us anytime, and we’ll help you get back on track.