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Can't Update Quantities

Common issues with entering quantities and receiving inventory

Valerie avatar
Written by Valerie
Updated yesterday

Having issues updating quantities? First check your sync settings:

Check your sync settings in the Locations & Integrations section of your settings. Sync should be enabled for inventory quantities. 



Still having issues? Try these steps:

1. Make sure quantity tracking is enabled.

 

2. Check to make sure the Product is 'active.'

3. Make sure that the Product is active at all integrations connected to that location:


Check out this guide for more information about various methods to update inventory quantities in Thrive:

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