All Collections
How-To's & FAQs
Guides to educate and answer our most common questions.
Changing/Resetting Your Password
How to find your Total Number of Products
Creating Products
Updating Quantities, Costs, and Prices
Receiving Inventory
Editing and Deleting Products
Refunds, Returns, and Exchanges
Consolidating Products Across Locations
Delete Products & Variants
How to Delete Products in your integration
Cancel My Paid Subscription
Consignment (Workarounds)
Serial Numbers
Amazon Alexa Integration
Discounts
FAQ (Frequently Asked Questions)
I can't log in!
How to Use Live Chat
Benefits of the Professional Plan
Benefits of the Standard Plan
Benefits of the Starter Plan
What's Included in the Free Basic Plan?
Products Not Syncing
Barcode Scanning FAQs
Duplicate Products
Pushing All Un-synced Products
Negative Quantities
Inventory Tracking "Disabled"
Can't Update Quantities
System Specifications
Ad-Blockers and Thrive
"Authentication Credentials Not Provided" Error
Reauthorize Integration Error
How to Contact Customer Care